We’re committed to being both responsive and responsible to give you the best quality, fabric, and fit.
FREE RETURNS FOR 14 DAYS
Not in love? You can return or exchange items within 14 days of delivery. We will take back garments that are unused, undamaged and unwashed with tags in original packaging
HOW DO I RETURN AN ITEM?
To initiate a return, visit your order page and initiate a return. Select the garment and schedule a pickup.
Please ensure the garment is completely unused with tags and packaging intact.
Once the product is picked refund will be initiated in 3 working days to the original source account for prepaid orders, for the COD orders a link will be sent to your registered email ID.
NO RETURNS ON ITEMS TAGGED FINAL SALE
This one’s on you
EXCHANGES
Happy to exchange your product at no additional cost
For exchanges of lower price, the balance amount will be refunded to you
Size exchange is subject to availability
Please share the package unboxing video for wrong product received
LOOKING OUT FOR YOU
Please share the package unboxing video for wrong product / Missing item received.
Don’t Handover Product without pick-up slip or SMS Confirmation.
Don’t Accept if the package is tampered.
Don’t share the OTP with carrier if you haven’t received the product
Our customer support team is available for a phone call any time between 9 am - 6 pm IST. You can also reach out to use via email: support@coveandlane.in
LOOKING OUT FOR YOU
Please share the package unboxing video for wrong product / Missing item received.
Don’t Handover Product without pick-up slip or SMS Confirmation.
Don’t Accept if the package is tampered.
Don’t share the OTP with carrier if you haven’t received the product
