Last Updated: 12/02/2025
Welcome to Cove & Lane. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, make purchases, or subscribe to our communications.
1. Information We Collect
We collect the following types of information to provide you with the best shopping experience:
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Personal Information: When you place an order or create an account, we collect your name, email address, billing and shipping addresses, and payment information.
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Usage Data: We may collect information on how you navigate and interact with our website, including your IP address, browser type, device information, and pages visited.
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Marketing Preferences: We record your preferences if you choose to subscribe to our newsletters or promotional materials.
2. How We Use Your Information
We use your information for the following purposes:
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Order Processing & Fulfillment: To process transactions, send order confirmations, handle shipping, and manage returns.
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Customer Service: To respond to your inquiries, provide assistance, and improve our support services.
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Marketing & Personalization: To send you promotional content based on your preferences and to personalize your shopping experience.
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Website Analytics & Improvement: To analyze trends and optimize our website’s functionality, ensuring an efficient and enjoyable experience for all users.
3. How We Share Your Information
Your information is shared only when necessary and in line with this Privacy Policy:
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Service Providers: We partner with third-party vendors for payment processing, shipping, marketing, and analytics. These providers are required to keep your information confidential and only use it for the agreed-upon services.
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Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize and improve your experience on our website. You can manage your cookie preferences in your browser settings.
5. Data Security
We employ secure servers, encryption, and other safety protocols to protect your data. While no method is entirely foolproof, we are committed to maintaining stringent security standards.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us at support@coveandlane.in to exercise these rights.
7. Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed of any changes.
9. Contact Us
For any questions or concerns about this Privacy Policy, please reach out to us at:
Cove & Lane Lifestyle Pvt. Ltd.
Email: support@coveandlane.in
Address: Cove & Lane Lifestyle Pvt. Ltd. No. 49/1-16, Yeshwanthpur Industrial Suburb, Tumkur Road, Near Ullas Theatre, Bangalore - 560022.
